岗位描述
我们期待这样的你 - 对平台治理、内容生态、社会议题有真实的好奇心，愿意面对"没有标准答案"的复杂问题，并从中找出可执行的解法。 - 对 AI 等前沿技术有浓厚兴趣，理解 LLM / Agent 的能力与边界，渴望把技术变成真正跑起来的产品能力。 - 兼具细腻的用户同理心与系统化思维——既能站在被处罚用户的视角思考体验，也能设计出支撑亿级规模的机制与流程。 - 具备结构化表达与跨团队推动能力，能把复杂规则讲清楚，也能推动工程、算法、政策、运营达成一致。 - 具备数据驱动思维，习惯用数据和实验验证判断，而非依赖直觉。 - 拥有深度思考和持续进化的成长型思维，在面对挑战与模糊地带时展现出勇气与韧性。 加分项 - 计算机、人工智能、数据科学、人机交互、法学、社会学、传播学等相关背景。 - 有内容平台、社区产品、风控、合规相关的实习或项目经历。 - 具备良好的英文读写与沟通能力，能够阅读海外监管文件与平台政策原文（本岗位涉及全球市场业务）。 - 有跨文化生活/学习经历，或对海外市场用户行为有真实观察。 无论你的专业背景如何，无论你是否有过互联网产品的实战经验，只要你认同并践行这些特质，我们都诚挚欢迎你的加入，一起把平台治理这件"难而正确"的事做成。 【What We’re Looking For】 Curiosity about platform governance and online communities: A genuine interest in platform governance, online content ecosystems, and broader social issues. You are willing to tackle complex problems without predefined answers and find practical, actionable solutions. Passion for emerging technologies: A strong interest in AI and other cutting-edge technologies. You understand the capabilities and limitations of LLMs and AI agents, and are eager to turn technological advances into practical product capabilities. User empathy and systems thinking: The ability to balance thoughtful user empathy with structured, systems-level thinking. You can put yourself in the shoes of users who have been penalized while designing mechanisms and workflows that can operate at a scale of hundreds of millions of users. Structured communication and cross-functional collaboration: Strong communication and stakeholder management skills. You can explain complex rules clearly and align engineering, algorithms, policy, and operations teams to move projects forward. Data-driven mindset: You use data and experimentation to validate hypotheses and inform decisions rather than relying solely on intuition. Deep thinking and a growth mindset: You are committed to continuous learning and improvement, and demonstrate courage and resilience when navigating challenges, uncertainty, and ambiguous situations. 【Nice to Have】 An academic background in Computer Science, Artificial Intelligence, Data Science, Human-Computer Interaction, Law, Sociology, Communications, or a related field. Internship or project experience in content platforms, community products, risk control, or compliance. Strong English reading, writing, and communication skills, with the ability to read and understand regulatory documents and platform policy materials in their original language. This role involves working with global markets. Cross-cultural living or study experience, or first-hand observations of user behavior in international markets. Regardless of your academic background or whether you have prior hands-on experience in internet product development, we welcome you if you embody these qualities and are ready to put them into practice. Join us in taking on one of the hardest yet most worthwhile challenges in technology: building a safer, fairer, and more trustworthy online community. 职责: 在这里你能做什么？ - AI-native 治理平台共建： 参与下一代 AI Native 安全治理平台的产品设计，打通风险感知、识别、审核、处置、评估的治理全链路。 探索 LLM 与 Agent 能力在审核、调查、辅助决策中的落地边界，把人工经验沉淀为可规模化的系统能力。 - 用户信任与透明度产品： 设计面向用户的治理沟通体验——审核结果如何解释、处罚原因如何透传、申诉与举报链路如何更公平高效。 用产品语言翻译复杂的治理规则，让用户"看得懂、信得过"，直接影响平台的用户信任度指标。 - 全球化实战场： 面向海外及非中文市场，理解不同地区的监管环境、文化语境与用户预期差异，参与全球化治理策略的产品落地。 与工程、算法、政策（Policy）、运营、数据团队协作，在真实的跨时区、跨职能环境中完成从需求到上线的完整闭环。 - 前沿风险探索： 深入诈骗、垃圾账号、未成年人保护、内容分级等前沿风险议题，参与识别新型风险模式并推动产品化解法。 What You’ll Do 1. Build an AI-native Governance Platform Participate in the product design of the next-generation AI-native safety and governance platform, connecting the entire governance lifecycle—from risk detection and identification to review, enforcement, and evaluation. Explore how LLMs and AI agents can be applied to content moderation, investigations, and decision support. Turn human expertise and operational experience into scalable, system-driven capabilities. 2. Build User Trust & Transparency Products Design user-facing governance experiences, including how moderation outcomes are explained, how enforcement reasons are communicated, and how appeals and reporting processes can be made fairer and more efficient. Translate complex governance rules into clear, user-friendly product experiences that help users understand and trust the platform, directly contributing to improvements in user trust metrics. 3. Gain Hands-on Experience in Global Markets Work on governance products for international markets, including non-Chinese-speaking regions. Understand differences in regulatory environments, cultural contexts, and user expectations across markets, and help translate global governance strategies into product solutions. Collaborate with engineering, algorithms, policy, operations, and data teams to drive the entire product lifecycle, from requirements definition to launch, in a truly global, cross-functional, and cross-time-zone environment. 4. Explore Emerging Risks and New Challenges Dive into emerging risk areas, including scams, spam accounts, minor safety, and content rating and classification. Help identify n